IT support & managed IT for Adelaide businesses Most of your IT problems get solved before you hear about them.
Adelaide IT support for clinics, workshops and small teams. Same people every time, systems monitored around the clock.
Secured, hosted, backed up — and connected.
Security, servers and backup from our Adelaide team; internet and phones from our strategic partner R&N Data — all on one plan, with one team accountable.
Disaster recovery is included as standard in managed agreements, and every server hosting plan includes internet security and a daily backup as a minimum.
Our rack.
Not a stock photo.
This is one of our own racks at DigiCo Hawthorn, a 220-rack data centre 4.5km south of the CBD — enterprise MikroTik routing and switching, laid out and documented before a cable is run, then monitored around the clock.
Everything your IT needs, under one roof.
We install and maintain your hardware and software, then look after it with managed IT services, cyber security, cloud backup, server hosting and business NBN — covering every part of your infrastructure.
Managed IT Services
Monitoring software plus remote and onsite support — forecasting issues before they arise, for one fixed monthly cost.
Cyber Security
Huntress managed detection and response, plus Huntress ITDR protecting your Microsoft 365 identities — with MFA and Microsoft 365 hardening, explained in plain English.
Data Centre & Servers
Hosting at DigiCo Hawthorn, 4.5km from the Adelaide CBD, with a Rated-3 certified second site at DigiCo Edinburgh Parks — 26km apart and linked by multiple fibre paths. Your servers stay in SA.
Offsite & Cloud Backup
Servers, workstations and Microsoft 365 backed up through NinjaOne — local copies for fast restores, plus encrypted cloud copies stored in Australia (Sydney).
Web Hosting & Domains
Adelaide-hosted websites, email and domains on one bill — fast, secure and supported locally.
Internet & Voice
Business NBN with no lock-in contracts and hosted VoIP phone systems, delivered with our partner R&N Data.
Microsoft 365 support — licensing, migration, security & backup
No ticket queue.
Just people who know you.
Most IT providers now send you to a help-desk portal and an automated reply. We don’t. Call us and you talk to our Adelaide team — the same people who look after your systems and already know how your business runs.
You call, we answer
A real person from our team — not a call centre, not a queue, not an auto-reply telling you your request has been logged.
Someone who knows your setup
The same small team every time, so you never have to explain your systems from scratch to a stranger.
Followed through for you
We track every job carefully on our side and come back to you when it’s done — you’re never left chasing a ticket number.
IT tuned to how you work.
Medical centres & allied health.
Practice management, clinical records, secure messaging and phones kept running from the first patient to the last — with backups and security built for accreditation. One local team for servers, backups, security, internet and phones.
We built the platform we run on.
Tracmar is the service management platform we wrote to run AITS — jobs, time, SLAs and Xero invoicing in one place. Now it’s available to any business that bills for its time: flat-priced from $49/month and hosted right here in Adelaide.
- Live SLA tracking
- Time captured straight to invoice
- No per-seat pricing or lock-in
Decades-long clients, not one-off jobs.
Some of our clients have been with us since 1998. Here's why they stay.
“Since 1998, they have kept our technology and equipment up to date and well maintained. The nature of our business dictates that we have a high level of security and we have never had an IT security breach. There is no problem too hard for AITS!”IFB Integrity Group
“Thank you for maintaining all I.T, repairs and supplies for our Adelaide, Queensland and South Pacific group of companies for over 20 years. Any problem, no matter big or small, is handled with speed, professionalism and even remotely.”PRA Electrical
“AITS understood our requirements and I appreciate their communication with us about what they are going to do before they do it. Others make some bold claims, but Adelaide I.T Solutions can be trusted to do what they say — and for a competitive price.”Allin Towbars
Trusted by businesses across South Australia and beyond
Be confident in your IT
& perform with excellence.
Book a no-obligation chat with our Adelaide team. We'll look at what you have, what it costs you, and where the risks are — then give you a straight answer.