Adelaide IT company since 1996 Your local IT partner, since 1996.
We work directly with you to align IT to how your business actually runs — centrally managed, tailored solutions that minimise downtime and boost productivity.
Committed to our craft.
We believe a proactive approach to preventing IT problems is essential. We’ve been providing IT support to Adelaide businesses since 1996 — 30 years — and our team provides personalised, local, strategic support to eliminate issues before they occur.
Some clients have been with us since 1998. They stay because we explain things in plain English, do what we say we’ll do, and pick up the phone — day or night.
As businesses moved to the cloud, we kept their data close: in our own Adelaide data centre environment. And when chasing overseas telcos became a weekly frustration, we helped create R&N Data to bring internet and phones back to Adelaide too.
- Adelaide owned and operated
- Small & medium business specialists
- Data hosted in South Australia
- One invoice, one accountable team
Specialists you’ll actually talk to.
Mark Shepard
On a mission to give small and medium businesses dependable, plain-English IT support — doing exactly that in Adelaide since 1996.
Nick Hauschild
R&N Data Founder
Nick founded R&N Data, our internet and voice partner, and specialises in the cloud and data centre services we host together in Adelaide.
Keith Simons
Keith looks after our clients’ backups, with a never-give-up attitude to getting data back when it matters.
Decades-long clients, not one-off jobs.
Some of our clients have been with us since 1998. Here's why they stay.
“Since 1998, they have kept our technology and equipment up to date and well maintained. The nature of our business dictates that we have a high level of security and we have never had an IT security breach. There is no problem too hard for AITS!”IFB Integrity Group
“Thank you for maintaining all I.T, repairs and supplies for our Adelaide, Queensland and South Pacific group of companies for over 20 years. Any problem, no matter big or small, is handled with speed, professionalism and even remotely.”PRA Electrical
“AITS understood our requirements and I appreciate their communication with us about what they are going to do before they do it. Others make some bold claims, but Adelaide I.T Solutions can be trusted to do what they say — and for a competitive price.”Allin Towbars
“Looking after me for over 10 years and the service has been exceptional. I could not run my business without their help. They have always been there to help day and night.”Tim Readman
“Mark and the AITS team are the most amazing, outstanding and friendliest technicians I will ever know. I love how Mark and the team speak in simple terms that I can understand, so patient in explanations.”Angela Panos
“I cannot speak highly enough of Mark Shepard and the team at AITS. As a small sole provider with very limited technology skills, I rely heavily on Mark’s expertise so that I can get on with my business.”Jose Consultancy
Local accountability. World-class tools.
Our Adelaide team works alongside strategic partner R&N Data, deploys NinjaOne as an official partner, resells Microsoft 365 as a Microsoft Partner, and builds on proven platforms like Huntress — enterprise-grade connectivity, security and cloud without the call-centre runaround.
Adelaide-based NBN, VoIP and cloud provider founded by Nick Hauschild. R&N Data owns the line in and the phones; we look after everything it lands on — sharing the same Adelaide data centre.
- Business NBN & fibre, no lock-in
- Hosted VoIP & call flow design
- Shared Adelaide DC infrastructure
Huntress pairs endpoint and Microsoft 365 identity protection with a 24/7 human-led security operations centre, so threats that slip past antivirus are found and contained — fast.
- Managed EDR on servers & workstations
- Microsoft 365 identity threat detection (ITDR)
- 24/7 security operations centre
As a Microsoft Partner, we resell, migrate and manage all Microsoft 365 products for Adelaide businesses — email, Teams, SharePoint and OneDrive, secured and backed up properly rather than left on defaults.
- Microsoft 365 licensing & migration
- Exchange Online, Teams & SharePoint
- MFA on every tenant
- Conditional access & Intune available
As an official NinjaOne partner, we deploy NinjaOne across our clients’ systems — every managed device monitored, patched and backed up from one console, so problems show up as alerts before they turn into outages.
- Monitoring & alerting on managed devices
- Backup for servers, workstations & Microsoft 365
- Patching and backup status checks
- At-risk device audits for client reports
Trusted by businesses across South Australia and beyond
Be confident in your IT
& perform with excellence.
Book a no-obligation chat with our Adelaide team. We'll look at what you have, what it costs you, and where the risks are — then give you a straight answer.