Service management software for MSPs Built by an MSP. Built in Adelaide.
Tracmar is the service management platform we built to run our own business — now available to any business that bills for its time. Flat-priced, Xero-native, and hosted on servers we own in South Australia.
Clients, jobs, time — and a bill at the end.
One platform from the work landing on your desk to the invoice reaching Xero. Every feature exists because it solved a real problem on a real day at AITS.
Live SLAs
On Track, At Risk, Critical and Breached — measured live, and paused when a status stops the clock.
Time to invoice
Captured on the job, task, call or timer, and pushed to Xero without being retyped.
One record per client
Open jobs, hours this month and last contact — wherever you opened it from.
Your day on one screen
Routines, quick tasks and the work that needs you, in one place.
Projects & monitoring
Longer work tracked alongside the day, with a dashboard that answers “is this week going well?”
Hosted in Adelaide
Runs on servers owned and operated by Adelaide IT Solutions and R&N Data. Your data stays in Australia.
Longer work, tracked where the day is.
Projects sit alongside tickets and routines, not in a separate tool. See what’s active, overdue and on track at a glance, and drill into each project’s tasks, time and due dates.
- Active, overdue and on-track counts on one screen
- Tasks assigned to you, surfaced first
- Time logged against projects flows through to Xero
From $49 a month, flat.
Not per agent. No seat minimum, no module pricing, no multi-year contract — a one-person shop pays one-person money, and hiring doesn’t change your bill.
- IT services & managed service providers
- Accounting, bookkeeping & advisory
- Legal, surveying, engineering & consulting
- Trades, field service & creative agencies
- Migrating from HaloPSA, ConnectWise, Autotask or spreadsheets
Ready to replace
your PSA?
Every Tracmar deployment starts with a conversation. We plan the migration, configure your instance and typically have you live within a week.